Keen.com is a well-known online psychic reading platform that has been operating since 1999. It offers a variety of services, including astrology, tarot readings, and more, making it a popular choice for those seeking spiritual guidance. Here’s a comprehensive review of its features, strengths, and areas for improvement.
Overview of Services
Types of Readings Offered:
Psychic Readings: General insights into personal situations.
Tarot and Astrology: Specialized readings focusing on specific queries or life themes.
Unique Spiritual Inquiries: Covers a wide range of topics to cater to diverse interests.
Communication Methods:
Phone Readings: Direct conversations with psychics.
Chat Readings: Instant messaging for quick insights.
Email Readings: Written consultations for those who prefer this format.
User Experience
Keen’s website is designed for ease of use, allowing clients to filter psychics by specialty, rating, and availability. The “Get Matched” feature helps users find the right advisor based on their specific needs, which simplifies the selection process. Each psychic has a detailed profile, including ratings and reviews from previous clients, providing transparency and aiding in decision-making.
Customer Feedback
Keen has received mixed reviews from users. While some customers report positive experiences and appreciate the quality of readings, others express dissatisfaction with the accuracy of predictions and high costs. On platforms like Sitejabber, Keen holds an average rating of 2.5 stars out of 5, indicating significant customer dissatisfaction regarding service quality and pricing issues. Conversely, other reviews highlight positive experiences and effective guidance from specific psychics.
Pricing Structure
Keen operates on a pay-per-minute pricing model, with rates ranging from $1.99 to $30 per minute. New users can take advantage of introductory offers, such as 10 minutes for $1.99 or three free minutes for their first session. While the pricing structure is straightforward, some users have reported that additional fees can make sessions more expensive than anticipated.
Customer Support
Keen’s customer support has received mixed reviews as well. While some users commend the responsiveness of the support team, others have experienced delays in resolving issues or difficulties in contacting support due to disconnected phone lines. The platform does offer a comprehensive FAQ section that addresses common concerns.
Conclusion
Keen.com is a reputable option for those seeking psychic readings online, with a wide range of services and user-friendly features. Its rigorous vetting process for psychics adds an element of trustworthiness. However, potential users should be aware of the variability in psychic quality and the potential for higher costs due to additional fees. Overall, Keen can be a valuable resource for spiritual guidance but may require careful consideration when selecting an advisor to ensure a satisfactory experience.
